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Risk Management Security ServicesB4 Magazine Issue 22 - Spring 2012 If you want to protect your business or your home you need to find people who are not only experts in security techniques but, who are, above all, entirely trustworthy. |
Risk Management Security Services specialise in developing teams of highly trained personnel in whom you can place absolute faith.
Established in 1976 we have become the leading independent provider of manned security services throughout the Thames Valley with Oxfordshire as our largest area of operation in terms of client base and resources.
Our services include:
• Uniformed Security Officers
• Mobile Security Patrols
• Keyholding & Alarm Response
• Receptionists/Front of House Staff
• Vacant Property Inspections
• Locking and Unlocking
• Lone Worker Support
Manned Guarding
Risk Management Security Services manage teams of highly trained Security Guards protecting properties throughout the private and public sector.
Our approach to service is consistent and one that provides our customers with exceptional levels of management support and can be identified as different to our competitors through the following methods:
• 24 hour access to our offices and Control Centre with telephones answered by our own staff
• External audits by an outside agency to test our security teams. (Often referred to as mystery shopping)
• Dedicated security services without diversifying into other soft services
• Selective recruitment process where staff are recruited with site specific duties in mind
• All Directors and Senior Management can be contacted 24 hours a day
• We operate a policy of internal promotion that can be demonstrated
• Delivering the service we sell
We have a wealth of experience in various market sectors:
• Higher & Further Education
• Business Parks
• Logistics Facilities
• Information Technology
• Pharmaceutical
• Research Centres
• Factory & Warehouses
• Offices
• Distribution Centres
Mobile Security Patrols
Where there is not a need for a permanent security presence on site, Mobile Patrols offer an excellent alternative and can be tailored to suit individual applications.
Risk Management Security Services operate a team of highly trained Patrol and Response Officers to provide random patrols of premises during the silent hours.
A patrol service by Risk Security Officers will complement existing security systems such as CCTV and intruder alarms and provide effective checks of the building and surrounding area.
Our Security officers check premises and act as a potential deterrent to would-be intruders. They can also prevent minor problems developing into more serious incidents such as extensive flood damage or devastation from a carelessly discarded cigarette. Over the years, mobile patrols have prevented such damage and have been instrumental in the prevention of major business disruption.
An electronic patrol monitoring system is installed throughout each site to ensure specific areas are patrolled. The information collated through each patrol is available on a weekly basis identifying the time of each visit and the duration of each patrol. If there is information that is required prior to the weekly report this would be provided by way of exception.
All vehicles are tracked from our ultra modern control centre using state of the art software that provides daily reports in respect of site visits, duration of each visit as well as “green reports” that identify our impact on the environment.
Benefits of our Mobile Patrol Service:
• Patrols can be provided to business premises and homes
• Service provided in accordance with BS7499
• Vacant building inspections to check utilities
• SIA Licensed and vetted Officers attending your premises
• Visible deterrent
• Electronic verification of time spent on site
• Lone worker protection
• Manned 24-hour Control Centre
Keyholding and Alarm Response
Protect you and your staff by employing a professional Keyholding Company.
Risk Management Security Services offer a complete Keyholding & Alarm Response service ensuring that your employees are not called to site unnecessarily.
You are putting yourself or a member of your staff at risk if you do not employ a Keyholding Company. Expecting staff to be a Key Holder and respond outside of office hours generates obvious risks. By employing us to be your key holder, one of our trained Security Guards will deal with any situation from a simple reset of the alarm system, to a potentially dangerous occurrence.
Reasons to employ us as your Keyholding Company:
• Eliminates Lone Worker Risk
• Avoids your own staff driving to site who may be over the legal drink drive limit
• Avoids staff being exposed to potential danger either on route or once at site
• Avoids staff remaining on site out of hours resulting in reduced productivity the next day
• You don't have to worry about providing cover for holidays
• We operate 24 hours a day, do you?
Benefits of our Keyholding Service:
• Response can be provided to business premises and homes
• Service provided in accordance with BS7984
• SIA Licensed and vetted Officers attending your premises
• Can be set up within 24-hours notice
• Keys will be security coded, stored securely and fully covered by our insurance
• Lost Key Service
• High Wycombe manned 24-hour Control Centre
• Unique pricing structure to suit all requirements
How it works:
As soon as our Control Centre receive notification from the Alarm Receiving Centre (ARC) of an activation an Officer from our Patrol & Response Team will immediately be dispatched to the premises to conduct a thorough check of the building and ascertain the cause of the alarm. If it is a false alarm the Officer will liaise with the ARC and reset the system. Should a break-in have occurred we will make arrangements for “boarding up” of windows and doors where necessary after liaising with the Police and alarm company.
Reception Services
As an addition to security staff we are able to provide high quality reception services and the provision of facilities support for front of house positions.
It is vital to provide a first impression that counts.
The reception area must offer a friendly and professional environment supported by staff that can complement the ethos of the company we are working for. Through our tailored and site specific recruitment process we are able to select staff that meet both our requirements and those of our customer.
Many customers use our reception staff in conjunction with other services such as Manned Guarding, Mobile Patrols and Keyholding as part of a combined solution.
Combined Solutions
In a world of change and an environment where many organisations are looking at more cost effective solutions, Risk Management Security Services are able to provide a complete security package combining Security Guarding, Keyholding, Patrols Services and Security Systems.
Through correct integration of different security services and site procedures a combined solution very often provides our customers with an increased level of security whilst reducing the overall security expenditure.
We have many examples where we have implemented a combined security solution that has resulted in year on year savings.
Remote monitoring of CCTV Systems can be provided as either a standalone service or in support of others. Our control centre staff are able to react to incidents and initiate a response service in the event of an incident captured on your CCTV cameras.
Through carefully selected partners we are able to provide advice and costs for all elements of security hardware including which CCTV system and intruder alarm to install.
24 Hour Control Centre
All security services are controlled from our own state of the art Control Centre that has recently undergone major refurbishment to provide a first class and ultra modern work environment.
Our 24-Hour Control Centre co-ordinates the following:
• Management of Rosters
• Staff information
• Site Assignment Instructions
• Emergency contact details and call out procedure
• Welfare check calls and booking on/off procedure
• Lone worker support functions
• Remote CCTV monitoring
• Vehicle Tracking
The 24-Hour Control Centre is maintained and managed in accordance with the code of practice for suppliers of Manned Security Services, BS7499 and Keyholding and Alarm Response Services, BS7984.